We support insurance companies in their corporate refocusing by implementing a comprehensive and integrative improvement process. To achieve this, we follow a holistic approach, deriving new process models, configuring the solution packages, realizing any software adaptations and offering support, maintenance and infrastructural services and products on the basis of the strategy determined.
Customer loyalty challenges, a financial downturn due to the global economy crisis and highly dynamic requirements in their operational procedures are causing serious issues for insurers.
The business operations of European insurers, including western insurance groups and corporations as well as companies in CEE’s emerging markets, require process optimization and control (“operational excellence“) while they are simultaneously challenged by increasing operational and IT costs. At the same time, they need to refocus on innovative insurance products and enhanced customer service in sales and product management.
- “All-In-Consultancy”, from strategy all the way through to systems implementation
- A team of S&T consultants that combines many years of experience with extensive market knowledge in health and property insurance
- A wide range of process skills (analysis and optimization)
- Comprehensive IT skills: standard software and custom-developed solutions
- Methodical business engineering consulting approach
- Strong partnerships with solutions providers and the academic community
- Broad and long customer reference list
- Management Consulting: Business Engineering, Business Architecture, Operational excellence, IT Management
- Customer Management: Customer Focused Enterprise Management, Management Information Systems, Design & Implementation of SAP CRM and SAP Business Intelligence
- Insurance Core Solutions - Design & Implementation: Policy Management, Claims Management, Collections and Disbursement, Commission Management, Master Data Management, Underwriting and Quotation Management, Design & Implementation of SAP and FirstApex Insurance Core Solutions
- CFO Consulting: Accounting, Consolidation, Solvency II, CFO Solutions, Design & Implementation of SAP FI/CO and SAP Business Intelligence
- Enterprise Application and System Integration
- Technology Consulting and Implementation: Document Management, Business Intelligence, Webshop Development